Shipping policy

At TrailMint, we understand that receiving your desktop organization products quickly and reliably is an important part of your shopping experience. We work with trusted shipping partners to deliver orders safely and efficiently.


1. Processing Time

Orders are typically processed within:

1–3 business days

Processing includes:

  • Order verification
  • Product preparation
  • Packaging
  • Shipment arrangement

Orders placed during weekends, holidays, or periods of high demand may require additional processing time.


2. Shipping Rates

TrailMint provides:

Free shipping on qualifying orders.

For orders with a total value below $10.00, a shipping fee of:

$5.99

will be applied at checkout.

Applicable shipping charges will be clearly displayed before payment confirmation.


3. Delivery Estimates

Estimated delivery times may vary depending on:

  • Shipping destination
  • Carrier availability
  • Weather conditions
  • Seasonal demand
  • Unexpected transportation delays

TrailMint is not responsible for delays caused by circumstances outside our reasonable control.


4. Order Tracking

When available, customers may receive tracking information after shipment confirmation.

Customers should ensure that shipping addresses are accurate before completing orders.


5. Lost or Damaged Packages

If your package appears lost, delayed, or damaged, please contact us at:

[email protected]

We will assist in reviewing available shipping information and determining appropriate next steps.